Privacy Policy

Torrey Water LLC, doing business as Torrey Water Co. (“Torrey Water,” “we,” “us”), operates torreywater.com. This policy describes what information we collect, how we use it, and the choices you have.

Information we collect

• Information you provide: name, phone number, email address, ZIP code, and any details you share when you request a quote, use our chat widget, or contact us.
• Usage information: pages visited, device and browser type, and similar analytics data collected through cookies and similar technologies.

How we use your information

• To respond to your quote requests and inquiries
• To schedule consultations and installations
• To send messages you have opted in to receive
• To improve our website and services
• To comply with legal obligations

SMS/text messaging privacy

If you opt in to receive text messages from Torrey Water, we use your phone number solely to send you the messages described at opt-in, such as replies to your inquiries, appointment updates, and — only with your separate express consent — promotional offers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding messaging platform providers acting on our behalf.

You can opt out at any time by replying STOP to any message, or get assistance by replying HELP. Message frequency varies, and message and data rates may apply. Consent to receive messages is not a condition of purchase. See our Terms & Conditions for full messaging terms.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us operate our business (such as our customer relationship and messaging platform, LeadConnector, and website analytics providers), bound to use it only on our behalf
• Authorities when required by law or to protect our legal rights

Your rights

California residents may have rights under the California Consumer Privacy Act, including the right to know, delete, and correct personal information we hold about you, and the right to be free from discrimination for exercising those rights. To make a request, contact us using the information below.

Data retention & security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Contact us

Torrey Water Co.
San Diego, CA
info@torreywater.com
(619) 363-3410