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Whole-Home System

Torrey Whole-Home Filtration & Softening System

Soft, clean water from every tap.

A complete whole-home system that softens and filters your water at the point of entry. Built for San Diego's hard municipal water.

Torrey Whole-Home Filtration & Softening System

Overview

A whole-home system installs at your point of entry — where water enters your house — so every gallon is treated before it reaches a single fixture. That means softened water in every shower, every faucet, the dishwasher, the washing machine, and the water heater.

Our system combines two stages in one tank. Ion-exchange softening resin removes the calcium and magnesium that cause hardness and scale. Granular activated carbon reduces chlorine and chloramine taste and odor, which matters in San Diego because our regional systems use chloramine — a disinfectant that standard pitcher filters do not effectively remove.

The system regenerates automatically based on your actual water usage rather than a fixed timer, which conserves both salt and water. We program it for your home's specific conditions during installation.

We offer this system in two configurations. A salt-based softener uses ion exchange to physically remove calcium and magnesium, so your water measures softer and you get the classic soft-water feel in the shower. A salt-free conditioner works differently: it does not remove hardness minerals — your hardness reading stays the same — but it changes how those minerals behave so they are far less likely to bond to pipes, fixtures, and heating elements as scale. Salt-free uses no salt, sends nothing to the drain, and needs no regeneration, which makes it the practical choice where a sewer agency restricts brine discharge. We will tell you which one fits your home and your local rules during the consultation.

Best for

Homeowners who want to protect plumbing and appliances from scale and cut chlorine taste throughout the house — salt-based where soft-water feel matters most, salt-free where brine discharge is restricted or salt-free is preferred.

What's included

  • Media tank with the full 78 lbs media stack
  • Brine tank with safety float (salt-based configuration)
  • Metered control valve with ceramic disc technology (salt-based configuration)
  • Bypass valve for service without shutting off house water
  • All plumbing connections and fittings
  • Professional installation, programming, and startup

Features

What the Whole-Home System does

Available salt-based (softening) or salt-free (scale conditioning)

Reduces scale buildup and chlorine taste and odor

50 lbs of 10% food-grade, NSF-certified softening resin sourced in the USA

14 lbs of naturally sourced, NSF-certified granular activated carbon

Self-cleaning system with patented ceramic valve technology

What's Inside

Media breakdown

Every component is certified, traceable, and listed here. No mystery media.

50 lbs

NSF-Certified Softening Resin

ResinTech CG10 — WQA Gold Seal certified to NSF/ANSI 44. 10% crosslink, food-grade, made in the USA. Reduces hardness and scale.

14 lbs

Granular Activated Carbon

Jacobi naturally sourced carbon, certified to NSF/ANSI 42 for aesthetic effects. Reduces chlorine and chloramine taste and odor.

14 lbs

NSF-Certified Polishing Gravel

Red Flint gravel, certified to NSF/ANSI/CAN 61. Support bed for even water distribution through the media stack.

Specifications

Technical details

SpecificationDetail
Softening Resin50 lbs ResinTech CG10, 10% crosslink, food-grade, NSF/ANSI 44 certified
Activated Carbon14 lbs Jacobi naturally sourced granular activated carbon, NSF/ANSI 42 certified
Polishing Gravel14 lbs Red Flint, NSF/ANSI/CAN 61 certified
Valve TechnologyPatented ceramic disc rotary valve
RegenerationAutomatic, metered by actual water usage
Installation TimeTypically 3–4 hours

Installation

  • Technician needs access to your main water line and a nearby drain
  • Roughly 4–6 feet of clearance at the installation point
  • Main water supply is shut off for 30–60 minutes during connection
  • Homes with a pre-plumbed softener loop generally install faster

Ongoing care

Softener salt

Refilled as needed, typically every 6–8 weeks

Softening resin

Self-regenerating; typically 5+ years of service life

Carbon media

Replaced on a schedule based on your usage

Warranty

Coverage details

ComponentCoverage
Media & Storage TanksLifetime
Ceramic Disc ValveLifetime
Control Valve & Circuit Board5 Years
Filtration Media5 Years
Installation Labor1 Year

Read the full Torrey Water warranty statement

Certifications

Softening resin: ResinTech CG10, WQA Gold Seal certified to NSF/ANSI 44 (residential cation exchange water softeners)Activated carbon: Jacobi Carbons, certified to NSF/ANSI 42 (aesthetic effects) and NSF/ANSI/CAN 61Polishing gravel: Red Flint Sand & Gravel, certified to NSF/ANSI/CAN 61 (drinking water system components)Softener tank: Enpress, certified to NSF/ANSI 44 (material and structural requirements)Control valve: Hankscraft, certified to NSF/ANSI 44 (material and structural integrity)

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